Anwendungsbetreuer / Key User (m/w/d) ERP-Systeme

Main duties and responsibilities

Als Anwendungsbetreuer (w/m/d) liegt Ihr Fokus auf unseren ERP-Systemen. Diesbezüglich betreuen Sie auch unsere Niederlassungen und zur Firmengruppe gehörende Einheiten im In- und Ausland.

Fachkompetent und dienstleistungsorientiert beraten Sie die Nutzer – vom Vertrieb bis zur Finanzbuchhaltung – zu den jeweiligen Anwendungen.
Sie unterstützen diese bei der täglichen Arbeit mit dem Warenwirtschaftssystem und geben z. B. Hilfestellung bei besonderen Auftragskonstellationen.
Bei auftretenden Fehlern leiten Sie die Kollegen bei der Problembehebung an, arbeiten selbst an einer Lösung oder beauftragen externe Partner damit.
In Ihrer Schnittstellenfunktion sind Sie sowohl Ansprechpartner (w/m/d) für interne Key User als auch für externe Dienstleister, wenn es um Programmanpassungen und deren Verfügbarkeit geht.
Mit Ihrem Fachwissen zu Warenwirtschaftssystemen wirken Sie aktiv auch bei Neuerungen rund um unsere IT-Infrastruktur mit.

Key competences

Um die Anforderungen an unsere IT-System zu überblicken, haben Sie tiefe Einblicke in kaufmännische Prozesse. Damit sind Sie optimal aufgestellt:

Abgeschlossene kaufmännische Ausbildung – z. B. zum Kaufmann für IT-System-Management, Informatikkaufmann, Industriekaufmann, Groß- und Außenhandelskaufmann, Speditionskaufmann (w/m/d) – oder eine ähnliche Qualifikation
Ausgeprägte IT-Affinität, sichere Anwendungskenntnisse in MS Office, optimalerweise auch in MS Dynamics NAV / Dynamics 365 Business Central
Idealerweise, aber kein Muss: erste Erfahrung in der Anwenderbetreuung, IT-Beratung von Usern oder im IT-Support, gern auch im Anforderungsmanagement
Gute Deutsch- und Englischkenntnisse in Wort und Schrift
Ein hohes Maß an Kommunikations- und Teamfähigkeit
Eigenständiges und zielorientiertes Handeln sowie Belastbarkeit und Durchsetzungskraft

YOUR FUTURE AT BUHLMANN

Are you looking for a new professional home port? Whether in sales, purchasing, finance, logistics, warehousing or another field of activity: with us you will find a secure job and benefit from many advantages. We welcome young professionals and experienced professionals alike. As a company with ten different apprenticeships possibilities, we also offer career starters numerous interesting opportunities.

AN EMPLOYER WITH BENEFITS

CONTEMPORARY WORKSPACES

Features such as offices with feel-good modern furnishings, quiet retreats for meetings, and technical equipment which is adapted to meet your individual needs ensure that you have a pleasant everyday working life.

PARKING SPACE

Though it may sound like common sense, it’s not something which every company offers. With us, however, you don’t need to deal with the stress – we have a parking space for everyone.

FLEXIBLE WORKING HOURS

Whether you have to quickly drop the kids off at daycare in the morning or attend a doctor’s appointment in the afternoon, our core working hours govern the key points while you take care of the rest.

HEALTH

Healthy employees are important to us. Therefore we offer various measures to help you stay healthy and fit.

EMPLOYEE RESTAURANTS

In Bremen and Duisburg, our in-house chefs spoil you with tasty dishes at lunchtime. But you are also certain to strike it lucky at breakfast time and to whet your appetite in between meals. We offer a subsidy in other locations.

PARENT CHILD OFFICE

The daycare center's closed? The day care is canceled? No problem: At selected locations, your child can play and you can work in peace in specially equipped offices.

COMPANY FITNESS

Whether with the EGYM-Wellpass program, or in other locations with individual support: we ensure that you don’t miss out on sporting activities in your leisure time.

COMPANY BIKE LEASING

Cycle to work? Of course, we are happy to support environmental awareness and sporting activities and offer the possibility of leasing a bicycle or e-bike at a reasonable price.

OCCUPATIONAL PENSION

Safeguarding your retirement is something which we consider important. This is why we think ahead. Together with our insurance partner, we ensure that you can, too.

CHARGING STATIONS

Do you have an electric vehicle? We are happy to support you with charging stations at all German locations at unbeatable prices.

EMPLOYEE SAVINGS SCHEME

In addition to an occupational pension, we also support you when it comes to generating assets before retirement. This means that you can profit from a government subsidy.

INDIVIDUAL FURTHER EDUCATION

Whether it’s internal seminars on our ERP system, pipe training sessions or specific further training courses – we are happy to support you with your personal development. We offer a special additional training course for management staff.

ENGLISH HELP

English is becoming increasingly important in the world of work, and can be found in more and more areas. If you need to catch up, we will be pleased to support you. Even with other languages.

A COMPREHENSIVE INDUCTION TO THE COMPANY

Taking place in your first weeks with us, our Meet&Greet programme will not only introduce you to the various departments and your tasks, but also to your new colleagues.

EMPLOYEE EVENTS

Apart from an annual Christmas party, we also have other events, such as company runs or a family day, where your family can see the people you work with.

CONTEMPORARY WORKSPACES

PARKING SPACE

Though it may sound like common sense, it’s not something which every company offers. With us, however, you don’t need to deal with the stress – we have a parking space for everyone.

FLEXIBLE WORKING HOURS

HEALTH

Healthy employees are important to us. Therefore we offer various measures to help you stay healthy and fit.

EMPLOYEE RESTAURANTS

PARENT CHILD OFFICE

The daycare center's closed? The day care is canceled? No problem: At selected locations, your child can play and you can work in peace in specially equipped offices.

COMPANY FITNESS

Whether with the EGYM-Wellpass program, or in other locations with individual support: we ensure that you don’t miss out on sporting activities in your leisure time.

COMPANY BIKE LEASING

Cycle to work? Of course, we are happy to support environmental awareness and sporting activities and offer the possibility of leasing a bicycle or e-bike at a reasonable price.

OCCUPATIONAL PENSION

Safeguarding your retirement is something which we consider important. This is why we think ahead. Together with our insurance partner, we ensure that you can, too.

CHARGING STATIONS

Do you have an electric vehicle? We are happy to support you with charging stations at all German locations at unbeatable prices.

EMPLOYEE SAVINGS SCHEME

In addition to an occupational pension, we also support you when it comes to generating assets before retirement. This means that you can profit from a government subsidy.

INDIVIDUAL FURTHER EDUCATION

ENGLISH HELP

English is becoming increasingly important in the world of work, and can be found in more and more areas. If you need to catch up, we will be pleased to support you. Even with other languages.

A COMPREHENSIVE INDUCTION TO THE COMPANY

Taking place in your first weeks with us, our Meet&Greet programme will not only introduce you to the various departments and your tasks, but also to your new colleagues.

EMPLOYEE EVENTS

Apart from an annual Christmas party, we also have other events, such as company runs or a family day, where your family can see the people you work with.

Buhlmann at a glance

BUHLMANN AT A GLANCE: The BUHLMANN GROUP is a premium trading company for steel pipes, pipe fittings and accessories around the world. It stands out for its quality and global service. The more than 65,000-ton stock range is spread across twelve warehouses.

Since its foundation in 1945, the company has been constantly changing. By now, more than 750 employees work in 15 countries. Embracing change means that the BUHLMANN GROUP not only relies on its own know-how, but also continues to develop consistently together with its subsidiaries. In addition to BUHLMANN Industrie Technik (BIT), these include the 2023 renamed DYLAN locations BUHLMANN Netherlands B.V., BUHLMANN Beheer B.V. (for now still DYLAN Beheer B.V.), BUHLMANN Belgium B.V. and BUHLMAN UK Ltd. RS-Matco and Lockwood Partners in the USA, NRG Special Products and Hellebeuk in the Netherlands as well as BARTHEL Boilertubes GmbH in Neuss also belong to the group.

This and much more is the service of the BUHLMANN GROUP, which stands out from the competition for its unique quality. This quality is guaranteed with continuous employee training. Alongside further training, BUHLMANN has trained apprentices in many different fields for more than 60 years. This way, the company’s core competencies are passed on from generation to generation.

Anwendungsbetreuer / Key User (m/w/d) ERP-Systeme

gern mit kaufmännischem Hintergrund

Anwendungsbetreuer / Key User (m/w/d) ERP-Systeme

Main duties and responsibilities

Key competences

YOUR FUTURE AT BUHLMANN

AN EMPLOYER WITH BENEFITS

DO YOU HAVE ANY QUESTIONS? WE WOULD BE PLEASED TO HELP YOU!

Buhlmann at a glance